MEMBERSHIP INFORMATION
Membership FAQ
Information on membership spending, rewards, and benefits
Where is this membership program applicable?
This membership program is applicable at 1-ATMOSPHERE’s official directly operated stores in Taiwan and on the official website.
Can spending records from different membership accounts be combined?
Spending can only be accumulated under the same membership account. Spending records from different accounts cannot be combined.
Do returned items count toward the accumulated spending threshold?
If an order contains returned items, or if the order is cancelled or otherwise not completed, the affected amount will not count toward the accumulated spending threshold.
Can membership benefits be combined with other promotions?
Membership benefits cannot be combined with SALE items or other promotional discounts. The final applicable offer will be based on the information displayed at checkout.
When will the birthday shopping credit be issued?
Birthday shopping credit will be issued on the first day of the member’s birthday month.
What is the VIP priority customer service channel?
The VIP priority customer service channel provides direct access through a dedicated LINE service. A customer service representative will respond promptly and prioritize assistance with orders, products, and membership-related enquiries. This service is exclusively available to 1ATM VIP members.
※ Actual membership eligibility, benefits, and usage conditions are subject to the latest announcements on the official website and the information displayed at checkout.
※ 1ATM reserves the right to amend the membership program, benefits, and related terms, and retains the right of final interpretation.
